Map 4515 Clinton Hwy, Knoxville, TN Today 9-8pm (865) 684-4668
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How Are We Doing?

We are always looking to improve on our services here at Rusty Wallace Nissan. One of the best ways we can improve is by listening to the feedback of our customers! We’d appreciate it if you took the time to fill out the form below to let us know how we are doing!

168 Testimonials
5 out of 5 stars
5 star
162
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This is the second time we have bought from John Legg. He was able to help us in the best ways possible! We went in with a car from another dealership that had really hurt us with the car and the price. But John went above and beyond to help us in getting the best deal we could ever ask for our trade and sent us off in a new Nissan Rogue! John is definitely our guy and who we will be going to and telling our friends about for years to come!
Ashley Ragon
2020-08-01
The service Department personnel are excellent. They answer your questions and give timely service completion for your vehicle. They also service other manufacturer vehicles for service. Received very good info from the lady at the parts counter regarding some things wanted to get for my vehicle. Did speak with some sales staff personnel and they had answers t o my questions about a newer Nissan Vehicle. Overall the employees are attentive to your needs. Nice people and good coffee while waiting for service... More
mmm ccc
2020-03-14
Terry was very friendly and made sure we got exactly what we wanted. I would recommend going by and talking to him. Just let him know what you are looking for in a car and he will do what it takes to get you in a vehicle.
angel wines
2020-09-07
Everyone here was super nice. I took my car in for an oil change. They made sure they had all my details correct and told me that if they found anything they would call me. It took them an hour to change my oil, oil filter, and wash my car. When it came time to pay, the person checking me out was super helpful and friendly. The process was smooth from start to finish. After I picked up my car, they sent me a booklet noting what on my car needed fixing, as well as giving me an estimate of how much it would cost, but they did not pressure me to perform any services. I would highly recommend this place if your vehicle needs servicing.... More
Daniel Ally
2021-03-15
I had my appointment at 2:30, I was taken in immediately. I voiced some concerns about the seal in the windshield and that this was the 3rd Nissan that I have experienced that issue with. They advised would handle it and did. Also, explained there was a "fog" on the inside of my windshield that nothing seem to remove. They used their cleaner to get it off. The young man who checked me in and out actually cleaned both inside and outside for me while I was there. He was very accommodating and genuine and I appreciated the respect and courtesy.... More
Shirley A Plotts
2019-12-10
I had a great experience purchasing my new car at Rusty Wallace Nissan! My salesman, Ron was absolutely wonderful! We spoke over the phone about what type of car I wanted and my budget. I am a working mom and was able to do this on my lunch break! By the time I got off work, Ron had the exact car I wanted ready for me! I saved so much time, which of course is incredibly valuable. From the time we arrived my daughter and me were treated like queens! Ron also took the time to get my daughter her requested balloon. The environment at Rusty Wallace was warm and inviting, everyone greeted us with a smile! Nathan was also great when we finalized my paperwork, he explained things clearly and answered any questions I had. It is great to find a company that values the customer experience! Excellent customer service is so rare these days, but everyone at Rusty Wallace Nissan is a true professional. I highly recommend buying a car here, you will not be disappointed!... More
Rhi
2020-05-24
We recently bought a new Versa SR from Rusty Wallace Nissan and we are delighted with the entire experience! Everyone at the dealership truly made us feel like our business was valued and appreciated. They were fair, honest and accommodating throughout the process, and they made sure to address any concerns we had. Our salesman Chris was exceptional, be sure to ask for him! This is the third car we have purchased from Rusty Wallace Nissan in the last year, and most likely it won’t be the last. Their service department is outstanding as well; the service manager Perry is very thorough and always takes great care of us. Way to go, Rusty Wallace Nissan!... More
Lydia Salnikova
2020-07-22
Great service from start to finish. Brittany Gomez really took care of my needs and when out of her way to get what I needed. When we first met back in December, she laid everything on the line and didn’t hold anything back. And that is refreshing to hear from a salesperson. But all and all, she put me at ease and made the time spent at the dealership pleasant. Thank you very much!!!
Christopher Smith
2022-02-16
Great experience. We recently bought a newer Rogue and decided to have all work done at the dealership since it's under warranty. Pleasantly surprised to find out their prices are competitive. Very clean, professional, great communication, and even a complementary car wash with service! Customer-centered experience, you'll be pleased!
Joey Stephens
2021-07-24
Wonderful dealership with excellent customer service! They really care about their customers and what matters to them. I highly recommend Rusty Wallace Nissan to anyone looking for their next vehicle!
Heather Overbay
2019-12-21
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STORE INFO

4515 Clinton Hwy, Knoxville, TN 37912
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New Sales: (865) 622-7195 | Hours
Used Sales: (865) 622-7195 | Hours
Service: (865) 240-2463 | Hours
Parts: (865) 240-2463 | Hours

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