We are always looking to improve on our services here at Rusty Wallace Nissan. One of the best ways we can improve is by listening to the feedback of our customers! We’d appreciate it if you took the time to fill out the form below to let us know how we are doing!
5 out of 5 stars
The service Department personnel are excellent. They answer your questions and give timely service completion for your vehicle. They also service other manufacturer vehicles for service. Received very good info from the lady at the parts counter regarding some things wanted to get for my vehicle. Did speak with some sales staff personnel and they had answers t o my questions about a newer Nissan Vehicle. Overall the employees are attentive to your needs. Nice people and good coffee while waiting for service... More
I had my appointment at 2:30, I was taken in immediately. I voiced some concerns about the seal in the windshield and that this was the 3rd Nissan that I have experienced that issue with. They advised would handle it and did. Also, explained there was a "fog" on the inside of my windshield that nothing seem to remove. They used their cleaner to get it off. The young man who checked me in and out actually cleaned both inside and outside for me while I was there. He was very accommodating and genuine and I appreciated the respect and courtesy.... More
Shirley A Plotts
I had a great experience purchasing my new car at Rusty Wallace Nissan! My salesman, Ron was absolutely wonderful! We spoke over the phone about what type of car I wanted and my budget. I am a working mom and was able to do this on my lunch break! By the time I got off work, Ron had the exact car I wanted ready for me! I saved so much time, which of course is incredibly valuable. From the time we arrived my daughter and me were treated like queens! Ron also took the time to get my daughter her requested balloon. The environment at Rusty Wallace was warm and inviting, everyone greeted us with a smile! Nathan was also great when we finalized my paperwork, he explained things clearly and answered any questions I had. It is great to find a company that values the customer experience! Excellent customer service is so rare these days, but everyone at Rusty Wallace Nissan is a true professional. I highly recommend buying a car here, you will not be disappointed!... More
Wonderful dealership with excellent customer service! They really care about their customers and what matters to them. I highly recommend Rusty Wallace Nissan to anyone looking for their next vehicle!
Such a great car buying experience! We came in to see about trading for a Nissan Rouge and was approached by David Green. David did everything he could to get us the best deal and was very thoughtful to my family and I during a stressful time! The general manager (Gene) sincerely thanked us for our business and made sure we had everything we needed. They really make you feel like family here. I highly recommend David Green for all you car buying needs!
This was by far one the BEST car buying experiences my wife and I have ever had. The staff was very PROFESSIONAL and CURIOUS. I would recommend them to anyone that wants a very good car buying experience.
Just left in my new for me 2016 Rogue. Trey was awesome to work with. He was very patient as I decided what I wanted exactly. He wasn’t pushy at all! Ask for Trey, he’ll treat you just right. Tomar worked out my financing and was very professional. Kenny was helpful with the extras. Everyone I encountered was personable! It was an easy process.
Can’t say enough how great Rusty Wallace Nissan is! I was put out of car due to a wreck and Alex put all his energy into finding me a great car in my budget. Every person I came in contact with there was as amazing and so helpful. From the front door to the service department everyone in the building is genuinely there to make your experience amazing and That you feel special. The manager, Cougar, was more than great and was there to help me throughout the whole process. I cannot recommend thisplace enough for ANYONE in the market for a car or just need their car serviced. Rusty Wallace Nissan staff will work with you and make sure you’re highly satisfied.... More
Had an issue with a tire and the owner and staff handled the issue. Very well pleased with service and willingness of everyone to help solve the situation. Great company. Went beyond my expectations.
Love my Kia Sorento. And always bring it back to the dealer for service. They are fair, efficient and professional Never feel that I'm being taken advantage of. Just a professional dealership with good reputation.