I can’t even begin to explain how amazing this dealership is.
The staff is extremely welcoming upon arrival and someone is quick to help you or direct you to where you need to be.
We were visiting from 7 hours away and two days before departure we discovered a mouse crawled into our hood and was nesting within our engine, using all of the yummy cords and wires to build his nest. It managed to chew a very important wire and cause our car to go into safety mode. We couldn’t drive more than 20mphand we sure couldn’t do that on a 500 mile road trip.
We called MULTIPLE dealerships in the area asking to be seen asap. Rusty Wallace had the earliest which was next week (4 days after we leave) it was the only option. We dropped the car off Thursday to be able to hitch a ride home with some friends, but Friday morning they called and said the car would be ready by 2pm.
The Assistant Service Manager Sean and his entire team went above and beyond for me, my family and all of my friends.
They not only got the car fixed, but ready within the 24 hours I had ticking before departure. The worst case was that I would have to tow it 500 miles, or come back in three weeks to pick it up and drive right back home. However, cramming 12 people into 3 cars that are all stuffed full of a weeks worth of vacationing… that 7 hour drive home was not going to be fun.
For Sean Fails the Assistant Service Manager, we are all forever thankful and can’t even begin to fully express the gratitude that we have.... More
Less than a month ago
The team at Rusty Wallace Nissan is five star all the way! The experience of buying a car has never been so fun or so fast! Our salesman, Zack, was professional, friendly, and went above and beyond to get us a great deal on our new Nissan Kicks. The atmosphere is energetic, the employees are all extremely friendly, and above all, you don't have to spend all day there to get a good deal! They have made lifetime customers of my family.
Tip: When you are ready to buy, call first and get the proces... More
Over a month ago
The staff here is very nice, friendly, and helpful. The service is awesome. Their prices are insanely high on everything. The waiting area is big, comfortable, and have free wifi, drinks (only water bottles and sodas), hot coffee and popcorn for you to eat while waiting for your car to be serviced.
Over a month ago
I didn’t have an appointment, but I took a chance and went to get my oil changed. The man in the service department was very nice. He got me in and out quickly. The waiting room was really large and comfortable too. I will definitely go back again.
Over a month ago
I had a appointment to have my car service and the service people are out of this world. You can not fine a better place to have your car serviced. They're awesome at greeting you, and they listen to your questions. They totally make sure your happy and have no question. Really great service department at Rust Wallace Nissan .
Over a month ago