Great experience with John Legg buying a 2017 vehicle. Fantastic customer service! With attention to detail, makes the consumer as comfortable as possible with the purchasing process. Also very knowledgeable staff that is able to answer all questions simply. Would definitely recommend!

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Went looking for a Nissan truck left with a Honda truck. The only complaint i can give is the normal dealership haggle process can take all day. Showed up around 10 didn't leave until 3. Averall Dave M was an awesome salesman. Will deffinaly keep them in mind for my next vehicle purchase

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Very helpful and friendly!

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Incredible service. We bought a used car for our son for his 16th birthday. We came to the dealership after work, and although our salesman, Terry Caldwell, the finance gentleman, and the sweet lady at the front desk stayed very late to accommodate us, they were so very friendly, treating us as though we were the first customers of the day! Everyone went above and beyond, offering coffee and snacks to tie us through supper. We’ve bought several vehicles at Rusty Wallace dealerships, and this certainly won’t be our last. Ray Huffaker, you sure know how it’s done! First class!

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I had shopped many locations and several brands of cars! I really liked the nissan altima, and had searched awhile to find the right one. I walked into Rusty Wallace Nissan and met John Legg, all I can say is it was a great experience!!! No pressure, knows the product, and had me in and out in a very timely manner. Great job!!!

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We could not be happier with the entire experience. We have not bought a car since 2008 so it was more than time to upgrade. Since we have owned Nissans since 1998 there was no question we were looking to buy another Nissan. We visited another Nissan location and it was quite typical of being met at the door by an over zealous sales person. We left that dealership and since I have known Gene Cougar Morris for quite some time, we came to Rusty Wallace Nissan. David Murphy met us outside but his quite spirit was refreshing. He was professional, kind, patient, and knowledgeable. He was not pushy or pushing us to make any decision. He patiently worked with us showing us as many cars as I kept looking at. When the decision was made to buy CPO he explained the process they put their cars through to make it a Certified Pre-owned. Then the buying time came. It can be a stressful time when it gets to the financing part but we were able to discuss and they really listed to our concerns and our needs. We were able to meet at the place we felt comfortable with. The entire staff was friendly and welcoming. Every person we dealt with from the salesman to the finance guy who dealt with all the completion and signing made sure we were told the same information throughout. We could not be happier and are proud to own a Rusty Wallace Nissan.

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Let me tell ya'll...I do not normally give any sort of reviews, quite frankly, I do not have the time nor the inclination to do an online review. It is my opinion that a business/person does there job and we are done, but Rusty Wallace Nissan and my Man Terry...well I gotta put this out there. Knoxville, finally has a good Nissan Dealership, my family and I come from Florida where we had a wonderful Nissan dealership where we bought several vehicles from and always got Top Shelf service. Then we moved to Knoxville 10 years ago and decided it was time for some new vehicles...we went to a local Nissan dealership and after the deal was done, we felt dirty and unappreciated, they did not follow through with promises and gave us the complete run around. So when it came time to get a bigger car, we did not want to do additional business with them...so we took a shot with Rusty, and I am so THANKFUL that we did. First I conducted an online inquiry into the vehicle, within 15 minutes we received a call and started the process...we were then told a sales representative would be in contact, sure enough my Man Terry gave us a call...he could not have been nicer, we explained that we were waiting on an appliance repair man to come fix our dryer and it would be later in the evening before we could get there, he flat out stated that would not be a problem (still have not gotten the dryer fixed, but that is a different review with a lot less stars). We got there at around 7pm...and we were done with the whole process by 9pm...painless! Listen up folks...if you are in the market for a new or used vehicle, do yourself and your sanity a favor and take trip to Rusty Wallace Nissan and ask for my Man Terry...you will be thankful ya did...

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John Legg met me at the door immediately when I arrived on Saturday to look at cars and showed me exactly what I wanted to see. He was very informative without pressuring me to buy. This was my first stop in the buying process and I had planned to look around a lot more before buying but he did such a good job that I came back on Monday with my husband and bought my Nissan Rogue Sport from John. He is a great salesman and I would recommend him to anyone looking for a new car. Thanks John!!

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I absolutly love this dealership! Friendly people, amazing customer service! Ask for Ryan Herbst!

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We had the best experience with Thomas.... he got us the best deal. We will definitely go back for our next purchase.

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